This hotel is like a tropical paradise with palm trees and lots of flowers. It has 2 swimming pools and well laid out gardens. Excellent food and helpful staff in the restaurant. It’s a 20mins walk to the centre of Puerto Banus. We had a most enjoyable stay.
Disappointed , sad to do my first ever bad review but this place is poor. We arrive to be told of 2 hour wait for room. When we got room it resembles a prison cell.we asked to move but told to wait until tomorrow as nothing available. Next …
It’s a great, relaxing place with a tropical garden beautifully arranged. They serve delicious food and the staff is nice and friendly. Whatever you need on holidays: pools, equipment, animations, is provided here and it’s of high quality. Highly recommended!
The pictures of the hotel make it look amazing and the grounds are pretty but that’s as good as it gets. The pool doesn’t open till 11 so everyone climbs over to reserve a lounger in a very cramped area. The loungers are right on top of …
Very nice hotel. Enjoyed it emensley, will definitely revisit
We visited BlueBay for the second time within 2 years. Food is really good with plenty of different types of food to choose from. It’s got better compared to our last time. Day and evening entertainment got a little bit worse than it used …
Room we had overlooked the pool just beside the bar area, it was quite spacious with tv, fridge and toiletries provided. Not the quietest of rooms but not a problem.balcony had lovely comfortable cushioned chairs which I loved in the …
Bluebay Banus Hotel Marbella
The rooms look worn out and old compared to the pictures. First hotel in europe that i was charged 5 euro per day for wifi. I checked into the hotel, saw the room and requested to check out and have at least a partial refund which was refused. When i checked out i had forgotten my phone charger. The hotel had found the charge but told me I had to arrange a courier to collect it and deliver it to me. When i asked for certain details required for the couriers the hotel stopped responding. I attempted multiple times to get in contact and request they send the charge back to me at my expense and have still not heard back from them. Over rated, over priced and under serviced hotel. Do not stay.
the place is really pleasant for a touristic hotel. the pools are nice, we enjoyed the swim! what is not nice is the supplementary Wifi and car park…..
The best staff, friendly and service minded! Clean and nice hotel, the best atmosphere, the food and drinks…
Relatively smart,attractive pool area, cant make up for the very tired,almost depressing rooms. Buffet breakfast was plentiful, but lacking in quality. We couldn’t face the evening option, choosing to eat outside of the hotel at every …
Breakfast was good, with lots of variaties. Beach is bit far from hotel 10min walking distance. Pool was great. Staf can be more pleasent at list few smiles can change atitude and aperiance, specialy front reception desk. Clean room and quite
Stayed in room 412 there was no view what so ever from balcony all you could see was other roomsand a path leading to them, in morning when trying to sleep could hear loads of noise from children shouting and banging doors then room …
We stayed in room 464 recently and it was amazing from start to finish. The room was as big as an apartment, and we had two balconies. The staff were super friendly and attentive. The resort, location, food, and Bamboo Beach Club were 4 …
Beth Mary Grace Downson
Very good location of hotel …Near beach …Hotel is tradicional …But old many thinks dont work …People very nice !
Only 2 minute walk to the beach.
When booking this and reading reviews i was very wary from what people had said i can honestly say, the apartment and grounds were beautiful and spotless. I would stay here again without a doubt, 15 mins into the main strip. Reasonable prices for room and bar. Loved it. If u have booked u will love it too. Ignore bad reviews.
Lovely hotel spotlessly clean , very friendly helpful staff . Food very nice and fresh, same everyday though. You Wouldn’t go hungry. The rooms are clean and comfortable beds but very tired they need refurbishment. Would recommend …
We had a family room. Room number 535. I was in the shower, when i washed myself, i accidentaly touched the ceiling above the shower, and i got electrocuted/ electric shock.We immediately informed the reception about the situation. The recepcionist first reaction was » I can call a doctor, but you are going to pay for it. Than thank you, but no. We went to the Ambulancia, from where i got transported to the Hospital with an ambulance. I got treatment there, and i was supervised for the night. Next day, when i got out from the Hospital, we talked with the reception again in the Hotel. They didnt even cared about what happened with me. They didnt even said sorry. They only fixed this error in the room 2 days after what happened. (When the repairman fixed the problem, he got electrocuted too). This attitude from the Hotel is not acceptable at all. I dont recommend this hotel to anyone, if you want to stay alive.
Excellent all round service received food choice has such a variety and is very well laid out. All staff are very helpful. All holiday makers are catered for. Hotel is extremely well sited as you could walk to the beach which is only 10 – 15 minute walk.
Good value for money, nice pool areas, good breakfast.
The lay out if this hotel was lovely, it is like a Spanish village. All low rise buildings unfortunately the structure of the rooms were very poor and you could hear people in neighbouring rooms even when they were just chatting. I woke up …
After reading all the bad reviews we were very worried about this hotel. |From the min we checked in we really enjoyed everything about our stay. |We were in block 7 and the room/bathroom/balcony was huge! It was so nice and roomy. We had a …
We were lucky to have a room by the far end of the Pool, some of the rooms face on to the Motorway which runs directly next to the front of the hotel. There was a permanent feint smell of sewage in our room, although it seemed to be a …
Great value for money!! The room had single beds, the breakfast buffet was yummy and the tea time buffet had a wide variety on the nights I went – the Chinese night included delicious duck, spring rolls, rice, chicken, always the choice of 3 pastas and bolognese/pasata sauce!
Just come back for a weeks holiday with my partner. Hotel looks gorgeous from the outside and reception staff were reasonably polite. Our room view was fantastic over looking the pool. The pool area was ok, however did not open till 11am to …
Me, my partner and 7 year old daughter stayed at the BlueBay at the end of July. I was concerned after reading reviews, however went open minded. ||||What was good:||We all really enjoyed the food, I think they put a lot of effort into …
Very nice hotel, with extremely nice and helpful staff working in the background. Absolutely love the kitchen, lot’s off things to choose from including chocolate fountain : )). ( I can write more details but I let you guys be positively suprise ). Location is very good if you want to see anything outside the hotel. Bus stop is few metres from the main entrance. Ride to Puerto Banus or San Pedro is 1.18 EU and 5 min. To Puerto Banus you can walk on by the sea walkpath ( about 15 to 20 min ). Marbella is 15 min and 1.26 EU away , and is extremely beautiful, especially at night, with fantastic old town and of course Salvador Dali sculptures. If you want to go further you can take bus 220 to Fuengirola – 1h and 3,5 EU, and then train to Malaga – 1 h and 7.5 EU for return ticket. Or you can rent a car : )) or bike or electric scooter in the hotel. If you want to go to Marrocco it’s 1 h ride to the sea port. Now it’s time for a photo’s.
Nice hotel with nice surroundings. Rooms are above average. However hotel facilities like pool area cannot manage the crowd. Hotel is clearly overpacked during holiday high season.
Nice garden, friendly staff, delicious food. Location is good, the beach is very close and you can walk to Puerto Banus. Bus stop right outside the hotel, 1 Euro to get to Marbella, it takes about 15 minutes by bus. Good paid parking..
Address Autovía del Mediterráneo, Km 173, 29660 Marbella, Málaga
Telephone +34 952 81 15 17