I have stayed here two times now, and will continue to be a guest! Front desk is friendly, rooms are nice, comfortable bed, good shower products, good noise cancellation. Mini bar could have more options, since there is no restaurant in the hotel. They are very accommodating in late check-out. Thank you for the nice stays!
The staff was not welcoming and professional at all. When we did arrive at the property,it took us almost 40 minutes to check in. Despite which was the check in issue,the staff member didn’t know how to approach the situation and went 3 times to check with the supervisor,who never showed up, what to do. In the main time, they did not offer to us even a glass of water. Parking was not for free, 14 euro per day to park inside of the hotel which we believed had no sense when you can find plenty of space around the hotel. My girlfriend was sick and we did request some honey and hot water, and they charged us every time. However, we have to say the in room dining girl was very nice. We did request the iron and we had to wait 30 minutes for it. During check out they even didn’t care to ask how was our stay. Looked like they just wanted us to leave even though we never complained about anything. It was embarrassing the lack of hospitality of the reception team.
We travelled throughout Spain for a couple of weeks and this was the best hotel experience we had. Angela at the front desk went above and beyond to accommodate us and gave us great recommendations of places to go and restaurants to eat. Marbella ended up being our top stay.
We have stayed in NH hotels on many occasions. The staff, service, hotels and locations have always been first class. The rooms are spotless and the leisure facilities exactly what you need when on holiday – whether it being lazing at the pool area or using the gym.
Spotlessly clean and spacious rooms. Amazing breakfasts. Happy and friendly staff, always on hand to help if necessary. First Class Service from everyone. A great location on The Golden Mile. Excellent value for money.
Very friendly staff,Maria and Maximiliano really stood out excellent service! room cleaned daily. Pool lovely fresh water and clean. Great location
Great clean and quiet hotel in a fantastic location. Food quality and attention to detail is fantastic. Highly recommended.
Nice, clean rooms as usual. The service was a bit slow and confusing at times (i.e. parking the car, trying to reach front desk on the phone). Continue to stay here because the rooms are a good value and consistent experience. Thank you!
NH Marbella Hotel
A fantastic hotel in a great location, a short walk from the old town. The facilities were excellent and the staff friendly and helpful to any and all requests made.
Central location less than €10 euro taxi into central Marbella. Good underground parking at €14 per day. Good public beach very near with sun beds far …
Nice place, loud rooms. Understaffed. Calculate wait at the reception and make sure you get a room from 2nd floor upwards.
Good Spanish hotel for enjoying sun, beach and delicious Spanish food and wine (Tasty). John
We arrived early from our flight from NY and were very tired, I know check in is at 4.00 but the people at reception gave us a different room that was ready and let us check in early. Really appreciated that. Good value for money. Could do with a mat in the bathtub. A kettle or coffee maker would be a nice touch.
Early check-in was available – it was a nice touch. Nice location – within five minutes jog from the sea, supermarkets are also nearby. Bus station is a short walk from the hotel..
The breakfast was great.This nH hotel is quite nice, modern rooms and decent facilities, especially the nice pool. It gets a bit busy in high season (August). Good little bar menu beside the pool. The service at the large restaurant is perfect.
Very nice staff. Hotel was nice and clean. A* from me.
Hotel is extremely clean, rooms are clean as well and the food is great!! the staff is friendly and eager to serve you hand & foot!! Pool area is always clean and the bartender are friendly. I’m traveling to Morocco and will return to the same hotel.
Room is pretty big.
Nice Hotel with excellent staff.||But the guest kills the nice experience.||To loud to many drinks and to crowded round the pool are.||Location was ok but Marbella is not as it use to.Sorry no more Marbella for us.
This is a tired hotel, a slightly shabby version of a Novotel, much in need of a pick-me-up. Expensive for what it is, in an inglorious part of town, overlooking what appears to be an abandoned building site. Rooms and undistinguished, and …
Great but sadly no air conditioning and very loud guests next door
It was a nice stable and comfortable place to stay. We had terrible experience at the other hotel in Madrid. We stayed on this hotel and it was great I slept like a baby finally. The food was good the hotel was great. I really enjoyed myself, oh mind you if somebody is monitoring my comments I normally don’t give out good comments but this one saved me and made me feel great stsying at España. Ole ole!!
Fantastic staff who couldn’t have been moreso helpful. Rooms were great, beds very comfy
This hotel is really remarkable- the staff are very friendly, polite and helpful, the room and bathroom were extremely clean and the breakfast selection was excellent. We had dinner included in our package; two nights buffet style and one …
Very disappointed with the customer service from staff. Staff lied and didn’t care to genuinely solve my issue. Came up with excuses to brush me off and to get me out of their hair. I stayed on one of the top floors and my room was located …
In General this is A first rate hotel, the location is Great the Restaurant food is excellent and the staff really helpful. Unfortunately the noise from the lifts and guests at night I just tolerated for six nights. My only other …
Despite repeatedly mentioning it to them they only fixed the sauna the day we left. Otherwise all was great.
An excellent hotel great rooms good service with nice outdoor pool and bar
Have visited maybe ten times over last ten years.. Very good value. Very comfortable bed, nice room and bathroom. Breakfast good. Should perhaps indicate better that poached eggs, omelette(excellent by the way) are available.||A booklet on what to do and where to go in the area/region in particular for seniors would be invaluable.
Address Av. Conde Rudi, 29600 Marbella, Málaga
Telephone +34 952 76 32 00